1300 649 967

What do you do when someone’s abusing you?

Is someone calling you names? Perhaps being aggressive, loud or even intimidating? Or just pissed off and angry at you?  In one word… listen.  If you work in any client/customer facing role, being subject to angry and aggressive people is a hazard of the job….

Mediation: How can it help in workplace integrity?

In a former article the benefits of mediation in workplace disputes (including conduct matters) were discussed. This form of Alternative Dispute Resolution (ADR) can be highly effective in time, cultural impact and cost.  What actually happens during mediation? The mediation process is carefully structured to…

Do your staff use Body Worn Cameras?

Body Worn Cameras (BWC) are increasingly being used by government and corporate organisations who have staff that are client-facing. In other words, personnel that deal with clients, customers, consumers, offenders… anyone really. It’s not uncommon now to see government staff wearing the cameras and now…

WordPress Theme built by Shufflehound. Copyright © 2023   |    Professional Investigators College of Australasia    |    ABN: 55 160 074 626