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Skip tracing: what Harry Bosch can teach us

Many of us involved in private investigation work will at some stage be called upon to locate someone. Whether that’s a debtor, missing person or as part of a factual or surveillance investigation. Often referred to as “skip tracing,” being able to find the subject…

Managing aggressive and difficult customers

October’s PICA professional development webinar featured Mr Jason Lawrence, expert in tactical communications. Jason is not only an experienced communicator in managing aggressive and difficult clients/customers, but also a career investigator with both the military and state government departments. The ability to deal with angry…

Best practice training for investigators

Last week we facilitated our second in-house and virtual intensive Certificate III in Investigative Services to a range of students in our Sunshine Coast training facility, and remotely across the country. At the Professional Investigators College of Australasia (PICA), our aim is to provide the…

Keeping safe in hostile environments

Government compliance and investigation officers are on the front line of customer contact. Sometimes, however, this contact is not always pleasant and presents a risk both to the officer themselves and the organisation. While physical and psychological injury is a risk to any customer service…

Private Investigator helps with termination matter

Australian private investigators work across many industries and fields, government and corporate. There’s the usual tasks of factual and surveillance investigations, but within these there are a multitude of things a PI can be used for.  It’s not just about CTP, insurance and cheating partners….

Announcing our support of Destiny Rescue

This year brings new perspectives on life and business for everyone coming out of COVID. New ways to work, new ideas and new direction. And it’s no different for the Professional Investigators College of Australasia (PICA) and The Forensix Group. It’s time to give something…