Certificate Course

BSB40520 Certificate IV in Leadership and Management

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About the Course

The BSB40520 Certificate IV in Leadership and Management suits investigators and compliance professionals who lead or manage others direct teams or have responsibility for providing guidance and support to others. Specifically designed with investigative professionals in mind, this certificate IV also provides participants with the necessary skills to organise and monitor the output of teams, lead investigative projects, have difficult conversations and communicate effectively as a leader.

Specific to investigative professionals, this qualification examines the best practice in conducting investigations and finalising requirements, including effective quality control, monitoring and effective reporting.

Professional Investigators College of Australasia Pty Ltd is a Registered Training Organisation (RTO) 40789 and has approval to deliver training and/or assessment in BSB40520 Certificate IV in Leadership and Management.

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$2,150

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  • Online self-paced learning
  • 12 months access
  • Nationally accredited course
  • Certificate of completion

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BSB40520 Certificate IV in Leadership and Management Course Outline

To achieve the BSB40520 Certificate IV in Leadership and Management, you need to complete 12 units of competency: 5 core units and 7 elective units. These units cover essential leadership and management skills applicable to various industries and workplace contexts. 

 

Course Units

Click on the unit code for a brief unit description.

Demonstrate leadership in the workplace

This unit covers the skills and knowledge required to lead teams and individuals by modelling high standards of conduct to reflect the organisation’s standards and values.

The unit applies to individuals who are making the transition from being a team member to taking responsibility for the work and performance of others and providing the first level of leadership within the organisation. These leaders have a strong influence on the work culture, values and ethics of the teams they supervise.

Lead effective workplace relationships

This unit covers the skills, knowledge and outcomes required to use leadership to promote team cohesion. It includes motivating, mentoring, coaching and developing the team and forming the bridge between the management of the organisation and team members.

The unit applies to team leaders, supervisors and new or emerging managers where leadership plays a role in developing and maintaining effective workplace relationships. It applies in any industry or community context. At this level work will normally be carried out within routine and non-routine methods and procedures, which require planning, evaluation, leadership and guidance of others.

Coordinate business operational plans

This unit covers the skills and knowledge required to implement operational plans by planning and acquiring resources, monitoring and adjusting operational performance and providing reports on performance, as required.

The unit applies to individuals who plan activities to achieve team and organisational objectives. At this level, work will normally be carried out within routine and non-routine methods and involve procedures that require planning, evaluation, leadership and guidance of others.

Apply communication strategies in the workplace

This unit describes the skills and knowledge required to facilitate and apply communication strategies in the workplace within any industry.

This unit has a specific focus on the communication skills required for supervisor level workers with responsibility for other workers.

Conduct an investigation

This unit describes the skills required to conduct an investigation under commonwealth and/or jurisdictional law, in accordance with an established investigation plan. It includes gathering and managing evidence, identifying persons of interest, reviewing and reporting on progress and briefing/debriefing relevant personnel.

This unit applies to those working in a range of regulatory work environments.

Finalise an investigation

This unit describes the skills required to complete, review and report on the results of an investigation. It includes finalising the investigation, handling complaints and appeals, preparing an investigation report and using investigation outcomes.

This unit applies to those working in a range of regulatory work environments comprising gathering, managing and interpreting documentary evidence to determine appropriate responses including reporting and acting on investigation outcomes.

Lead and facilitate a team

This unit covers the skills and knowledge required to effectively lead and facilitate a team (including an investigative team) in a workplace. Success in doing so would improve team dynamics and performance, resulting in the achievement of the objectives and goals of both the team and the organisation.

This unit has a specific focus on the teamwork skills required for team leader or supervisor level (depending on organisational structure) workers with responsibility for others or teams.

Lead difficult conversations

This unit describes the skills and knowledge required to prepare, facilitate and lead difficult conversations. Having difficult conversations in the workplace is one of the most important skills for a leader/manager. It can often be the difference between a toxic and healthy work environment.

The unit applies to individuals who may work as managers and leaders required to lead difficult conversations in the workplace. They contribute well developed verbal and relationship building skills in having difficult conversations.

Apply critical thinking to work practices

This unit covers the skills and knowledge required to use advanced-level critical thinking skills in a workplace context. This includes using methods of analysis, synthesis, and evaluation.

The unit applies to individuals who evaluate existing or proposed work practices and are typically responsible for reviewing or developing work processes, products, or services that may be proposed or are already existing.

Apply business risk management processes

This unit describes the skills and knowledge required to identify business risks and to apply established risk management processes to a defined area of operations that are within the responsibilities and obligations of the work role.

The unit applies to individuals with a broad knowledge of risk analysis or project management who contribute well developed skills in creating solutions to unpredictable problems through analysis and evaluation of information from a variety of sources. They may have responsibility to provide guidance or delegate aspects of these tasks to others. Risks applicable to own work responsibilities and area of operation may include projects being undertaken individually or by a team, or operations within a section of the organisation.

Communicate effectively as a workplace leader

This unit describes the skills and knowledge required to communicate effectively as a workplace leader, including understanding the context, choosing methods of communication to suit the audience, and following up.

The unit applies to managers, supervisors, and team leaders who are required to communicate with other persons within the workplace. Communication skills cover a range of methods and contexts within principally structured environments.

Undertake project work

This unit covers the skills and knowledge required to establish, develop, administer, and review a project. A project could be a stand-alone, straightforward project or a section of a larger project.

This unit may also be applicable to undertaking complex investigations where project management skills are required.

This unit applies to individuals who play a significant role to ensure that a project/investigation is within the parameters set, including timelines, quality standards and budgetary limits among other requirements.

Course Information

This section outlines everything you need to know before getting started, including important enrolment details, course structure, and what to expect during your certificate course. Whether you’re new to the field or bringing existing experience, you’ll find clear guidance to help you take the next step with confidence.

While there are no entry requirements for this qualifications (BSB40520 Certificate IV in Leadership and Management) you will need, computer skills, writing skills and some maths.

This qualification requires you to complete a language, literacy and numeracy test.

You need a USI (Unique Student Identifier) number regardless of the course you’re studying. If you don’t have a USI? Click here to apply for your free USI. There’s no cost, and once you have it, you’ll use the same number for all future studies. You can also use the same link to find your USI if you have one but you’ve forgotten it.

Benefits to you as a student:

  • The USI will link information about your VET achievements regardless of where you have studied
  • Enable easier access to secure digital transcripts of your achievements
  • Give you more access to, and more control over your educational information
  • Easier for you to find, collate and authenticate your VET achievements into a single transcript
  • Ensure your records are not lost

Please note that if you do not supply Professional Investigators College of Australasia with a USI number, PICA is not legally able to issue you with your Statement of Attainment or qualification certificate.

Resources required for this course (BSB40520 Certificate IV in Leadership and Management)

  • Computer
  • Broadband internet connection
  • Adobe Acrobat Reader
  • Access to a printer
  • Access to a scanner

Your practical assessments will require you to simulate actual workplace tasks and resources which relate to the unit of competency.

Hence, you must have access to:

  • a video camera or other video recording device
  • a mobile phone

This nationally recognised qualification (BSB40520 Certificate IV in Leadership and Management) is available via face-to-face and online self-paced learning methods. E- learning students have 12 months from the date of enrolment to complete the qualification.

Because everyone learns at different rates, the duration of the course will vary depending upon the hours that you dedicate to your studies.

Total nominal hours: 670 hours

Maximum duration of the course 12 months access (Extension can be purchased)

People responsible for supervision of others are an essential link between front line staff and senior management (or executive). This qualification has been developed to provide students with the comprehensive skills you’ll need to lead, guide, mentor and support your own team while organising and monitoring their workload.

Potential career pathways for graduates of this Certificate IV in Leadership and Management:

  • Investigations Manager
  • Team Leader Investigations
  • Supervisor
  • Manager of Compliance
  • Co-ordinator or any supervisory role

Participants with previous experience may apply for a Recognition of Prior Learning (RPL) assessment. This alternate assessment method may reduce the amount of time required to complete this qualification. Refer to the video below for more information on Recognition of Prior Learning.

What is RPL and How Does It Work?

Recognition of Prior Learning (RPL) lets you gain credit towards a qualification based on your existing skills and experience. It saves you time and effort by recognising what you already know.

If you’ve worked in investigations, security, or a related field, you may already meet the requirements of a course. You simply provide evidence such as work history, training, or references.

An assessor will review your experience and map it against the course criteria.

Payment and Enrolment

Professional Investigators College of Australasia is committed towards its obligations for fee transparency, two easy fee payment options. Our refund policy can be found in our Student Handbook.

$2,150

Pay 50% now, 50% in 3 days

Option 1
Certificate IV in Leadership and Management

  • Discount for paying within 3 days
  • $1,075 upfront + $1,075 three days later
  • Total Cost $2,150
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$2,450

Affordable monthly payments

Option 2
Certificate IV in Leadership and Management

  • 7 easy monthly payments
  • 7 monthly payments of $350
  • Total Cost $2,450
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Need to Get Your USI?

Recover or Register your USI

Your USI is your lifelong student ID that keeps all your training records together. If you’ve studied before, you may already have one. If not, it only takes a couple of minutes to register.

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