Training and Staff Development
Practical, industry-specific training solutions tailored to your team’s needs and delivered by experienced professionals.
Tailored Training Solutions for Your Team
At PICA, we do more than just deliver Certificate Courses, we also offer customised training programs designed specifically for your organisation.
Whether your team needs updates on new legislation, body worn camera protocols, or other industry specific topics, our expert trainers will work with you to develop training that meets your exact requirements.
We don’t believe in one-size-fits-all solutions. Our specialist workplace trainers assess your organisation’s unique needs and create targeted programs that reflect your industry, your team, and your goals. Every training is designed in consultation with you, because no two workplaces are the same.
Body Worn Camera Training
Body Worn Cameras (BWC) play an essential role in any modern investigation or compliance professional’s job. This workshop will equip participants with the appropriate legislative and policy knowledge of BWC’s and their use. It also focuses on ensuring effective verbal and non-verbal communication skills.
Managing Aggressive and Difficult Subjects
This very popular course focuses on staff who have contact with the public, stakeholders and customers. It has been specifically designed to help people deal with those who are aggressive, anger or just difficult. The course teaches real-world skills and techniques to keep staff safe and gain voluntary compliance.
Situational Awareness Training
Situational Awareness is a concept applied to the ongoing risk assessment of safety and danger. In an environment where unpredictability is common, recognising threats and having plans to deal with them can often be the difference between life and death. This popular one-day program introduces participants to the concept of situational awareness, and why it is so important.
Investigation Skills Training
This training has been designed specifically for managers, supervisors and team leaders who may be responsible for planning, initiating and conducting workplace investigations. Participants will learn the key concepts of conducting fair, objective and unbiased investigations into workplace misconduct and breaches of policy.
PICA's Approach
We take the time to understand your needs, challenges, and objectives. From there, we’ll provide tailored training options and outline key learning outcomes designed to deliver real, practical skills — not just ‘tick-the-box’ training.
Once we receive your enquiry, our Training Manager will connect with you (either in person or over the phone) to discuss your organisation, staff, and specific training goals. From there, we will:
- Provide a detailed training proposal outlining the learning objectives, duration, and costs
- Arrange suitable training dates
- Begin collecting company-specific information, including key challenges, previous experiences, and areas for improvement
Once the training is confirmed, we’ll stay in regular contact. All participants will receive a customised workbook and any other relevant materials. After the training is complete, you’ll also receive a detailed feedback report, giving you clear insight into the outcomes and impact of the program.
PICA's Approach
We take the time to understand your needs, challenges, and objectives. From there, we’ll provide tailored training options and outline key learning outcomes designed to deliver real, practical skills — not just ‘tick-the-box’ training.
Once we receive your enquiry, our Training Manager will connect with you (either in person or over the phone) to discuss your organisation, staff, and specific training goals. From there, we will:
- Provide a detailed training proposal outlining the learning objectives, duration, and costs
- Arrange suitable training dates
- Begin collecting company-specific information, including key challenges, previous experiences, and areas for improvement
Once the training is confirmed, we’ll stay in regular contact. All participants will receive a customised workbook and any other relevant materials. After the training is complete, you’ll also receive a detailed feedback report, giving you clear insight into the outcomes and impact of the program.