Full time
Posted 4 months ago

Reporting to the Executive Director & General Manager and with regular liaison with key divisional managers, the main functions of the role are to:

  • Ensure you deliver consistent, high quality investigation services, through a passion for high quality outcomes, teamwork and a focus on business efficiency.
  • Provide timely, professional and effective communication with clients and grow the division’s client-base through a number of targeted activities.
  • Build on their existing network and relationships with key stakeholders in both personal injury and general insurance lines.
  • Prepare and produce internal management reports and external reports in line with their SLAs and client requirements.
  • Support & assist their staff to succeed in their roles and identify opportunities to enhance operational performance of the team and divisions.
  • Assist the Executive team with marketing, tenders & business development activities.
  • Manage quality & compliance processes across the division.
  • Supplement NSW client relationship development and initially manage a reduced factual investigations caseload while building the team.

Click here to apply.

Job Features

Job Category

Compliance, Investigator, Private Investigators

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