A fantastic investigator positions in local government with one of the biggest councils in Australia. A certificate IV in Government Investigations is essential for these roles.
As the third largest local government area in Australia and the fifth fastest growing region, the Moreton Bay Region boasts beautiful beaches and waterways, amazing manufacturing hubs and picturesque hinterland hamlets. Moreton Bay has a strong and connected community that enjoys all the traditional Jinibara, Kabi Kabi and Turrbal country has to offer within our region.
With a diverse workforce of more than 1900 team members dedicated to servicing the needs and enhancing the lifestyle of more than 479,000 residents, each team member has an intrinsic ability to impact our community. Whether you’re a manager or working on the frontline, your role will make a difference – bring your expertise and join our driven team today.
The Customer Response Department
The CS Department is made up of Local Laws and Public Health streams including Immunisation and Cemeteries, Customer Services and Business Support. Customer response provides front line service delivery and aims to provide a high standard of positive and proactive service experiences. The Department is responsible for servicing and regulating matters on behalf of Council and to work with our community to achieve voluntary compliance.
As an Investigations Officer you will apply specialised knowledge relating to technical aspects of local laws and animal management first response, investigations and service delivery standards by providing advice, direction and solutions to the community in relation to breaches of relevant legislation and expeditiously resolving customer requests. Other responsibilities will include providing high quality reports and briefs of evidence to management and represent the Council before the Magistrates Court and Tribunals as required.
We’re looking to leverage your specialist experience working with animals, undertaking investigations and experience relevant to the interpretation and enforcement of legislation as a key deliverable of this role. Along with your highly developed interpersonal communication, excellent time management and ability to contribute to a positive work environment. With a strong focus on quality customer service, you will have a Tertiary qualification/s in an appropriate discipline (eg Certificate IV in Government (Investigations or Regulatory Services) or similar disciplines is essential.
Term: Permanent Full Time
Award/Level: Qld Local Government Industry Award (Stream A) – Level 3 of the Moreton Bay Regional Council EBA4 Certified Agreement
$71,073 pa + super (up to 12%) + leave loading
72.5 hour fortnight
9 day fortnight
Why join the MBRC Team?
Aside from an opportunity to build a rewarding career within a diverse and growing organisation, we offer a range of team member benefits including:
Discounted Health Insurance.
Fitness Passport program offering discounted membership for you and your family to selected facilities.
We are proud to offer opportunities to develop your career within a local government organisation and our team members are encouraged to undertake study for career development in their area of employment under our Study, Training & Research Scheme (STARS).
Generous employer and employee super contribution scheme.
Our offices are local parking on-site and is in close proximity to public transport networks.
Flexibility at MBRC depends on the type of work you do but could include options such as work from home, part time, 9-day fortnights and flexible days. Talk to us about what flexibility means to you!