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Best practice training for investigators

Last week we facilitated our second in-house and virtual intensive Certificate III in Investigative Services to a range of students in our Sunshine Coast training facility, and remotely across the country. At the Professional Investigators College of Australasia (PICA), our aim is to provide the…

TED: Ask the right questions, get the right answers.

There’s a fair bit of research around about questioning techniques and the usefulness of asking open ended questions. It doesn’t matter whether the interviewee is a complainant, witness, respondent or party to a dispute or conflict.   In the case of investigative interviewing, there’s evidence…

Keeping safe in hostile environments

Government compliance and investigation officers are on the front line of customer contact. Sometimes, however, this contact is not always pleasant and presents a risk both to the officer themselves and the organisation. While physical and psychological injury is a risk to any customer service…

Private Investigator helps with termination matter

Australian private investigators work across many industries and fields, government and corporate. There’s the usual tasks of factual and surveillance investigations, but within these there are a multitude of things a PI can be used for.  It’s not just about CTP, insurance and cheating partners….

Announcing our support of Destiny Rescue

This year brings new perspectives on life and business for everyone coming out of COVID. New ways to work, new ideas and new direction. And it’s no different for the Professional Investigators College of Australasia (PICA) and The Forensix Group. It’s time to give something…

Surveillance careers in the spotlight

Becoming a private investigator in Australia can open up many different job roles and exciting opportunities. Many doing their Certificate III in Investigative Services have questions about the availability of work after getting licensed. And it’s a good question! After all, who’d want to spend…

Investigators…what are your ethical “tests?”

The investigation industry is often plagued with controversies regarding ethical concerns; whether it’s the private investigator undertaking dodgy practices conducting surveillance, or the government investigator missing procedural fairness when investigating misconduct. Unfortunately, there’s no standard ethical code for guidance across all investigations and industry groups….