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TED: Ask the right questions, get the right answers.

There’s a fair bit of research around about questioning techniques and the usefulness of asking open ended questions. It doesn’t matter whether the interviewee is a complainant, witness, respondent or party to a dispute or conflict.   In the case of investigative interviewing, there’s evidence…

Keeping safe in hostile environments

Government compliance and investigation officers are on the front line of customer contact. Sometimes, however, this contact is not always pleasant and presents a risk both to the officer themselves and the organisation. While physical and psychological injury is a risk to any customer service…

Private Investigator helps with termination matter

Australian private investigators work across many industries and fields, government and corporate. There’s the usual tasks of factual and surveillance investigations, but within these there are a multitude of things a PI can be used for.  It’s not just about CTP, insurance and cheating partners….

Surveillance careers in the spotlight

Becoming a private investigator in Australia can open up many different job roles and exciting opportunities. Many doing their Certificate III in Investigative Services have questions about the availability of work after getting licensed. And it’s a good question! After all, who’d want to spend…