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Investigations: Think with the end in mind

Investigators play an important role across many different industry, government and private sectors. From criminal investigators investigating crimes to government investigators conducting regulatory investigations into breaches of legislation, to workplace investigators conducting HR related investigations into misconduct. And, there’s also private investigators conducting enquiries into…

If it’s not written down, it didn’t happen.

The vital skill of note taking. There’s an old detective saying about notes… if it’s not written down, it didn’t happen. Many in investigation or compliance roles get talked about the importance of making notes, but many also don’t realise their value and importance in…

Skip tracing: what Harry Bosch can teach us

Many of us involved in private investigation work will at some stage be called upon to locate someone. Whether that’s a debtor, missing person or as part of a factual or surveillance investigation. Often referred to as “skip tracing,” being able to find the subject…

Keeping safe in hostile environments

Government compliance and investigation officers are on the front line of customer contact. Sometimes, however, this contact is not always pleasant and presents a risk both to the officer themselves and the organisation. While physical and psychological injury is a risk to any customer service…

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