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When I reflect on the most crucial skill set required in a workplace, I immediately think of teamwork. Teamwork is crucial for a variety of reasons, from boosting productivity and creativity to fostering a positive work environment and personal growth. The skills are generic and…

What’s the big deal about rapport?

As an investigator – or indeed someone who manages whistleblowers, disclosers and informants – the concept of rapport is just about number one on the list of essential traits and skills. Everyone knows what it is, right? Is it really that important? Surely, a simple…

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