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Conflicts of Interests and What YOU Need to Know

This week’s news story about the Northern Territory’s Chief Minister resigning because of a “conflict of interest” is hardly anything new. We see it all the time from various politicians and high ranking officials and CEO’s, usually after someone else exposes the issue.  So, it’s…

What do you do when someone’s abusing you?

Is someone calling you names? Perhaps being aggressive, loud or even intimidating? Or just pissed off and angry at you?  In one word… listen.  If you work in any client/customer facing role, being subject to angry and aggressive people is a hazard of the job….

Mediation: How can it help in workplace integrity?

In a former article the benefits of mediation in workplace disputes (including conduct matters) were discussed. This form of Alternative Dispute Resolution (ADR) can be highly effective in time, cultural impact and cost.  What actually happens during mediation? The mediation process is carefully structured to…

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